Dear Valued Customer,

Thank you for choosing Eltchi Design Studio for your creative and branding needs.
We’re dedicated to delivering high-quality digital design services, including logo creation, brand identity development, and visual content design.

However, we understand that unexpected situations may occur where a refund is required.
Please review our refund policy carefully before submitting a request.

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Refund Eligibility

Refunds may be approved under the following circumstances:

• Dissatisfaction with the delivered design work after valid revision requests.

• Technical issues preventing access to digital files or design materials.

• Failure to meet agreed project milestones or delivery dates (without prior notice).

Refunds will not be granted if:

• The final design files have been approved or downloaded.

• The customer changes their mind after work has started.

• The delay or issue is caused by missing client information or delayed feedback.

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Refund Request Procedure

To request a refund, please submit a written request within 14 days of project delivery or issue occurrence.
Email your request to info@logodesigner.space